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Delivery delays due to Covid 19

Delivery delays due to Covid 19

Dear valued customers and supporters of DCTChanel

We sincerely hope you and your loved ones are safe and healthy at this time.

A lot has changed since the pandemic started. Borders around the world are closed. Most countries have shut down their public lives and the global economy has been set on hold. The Coronavirus has drastically changed everything in the blink of an eye. 

As a result, our business is also affected by the pandemic. Keeping our employees safe while serving our customers are our top priorities. We implemented various measures to ensure just that, e.g strict social distancing rules, home office for those who are able to work remote and improved hygiene in production and logistics.

This as well as our strong, decentralized supply chain with multiple central warehouses and large stocks allow us to keep our services up and running. Nonetheless, the disrupted supply chains, the temporary closure of some warehouses in some states due to government's policy as well as the delay and overloaded of the carriers has impacts on us. Therefore, we kindly ask for your understanding, should you experience 5-10 business day delays in our delivery processes. 

We promised you, everyone at is working hard to fulfill your needs and to adapt to this extraordinary situation. 

The effects of this crisis are being felt by the entire world. Companies, families, individuals are all having to make sacrifices in order to get through it. From our entire family to yours we would like to thank you for your business, and wish you and your family are healthy and safe.

Best wishes,

DCTChanel Team